Spa Policies

Appointments and Reservations

Advanced reservations for your spa appointments are strongly recommended. Reservations are subject to availability and must be held with a valid credit card. Appointments over $100 will require a deposit. All service times are approximate and include consultation and preparation.

Cancellation Policy

Any appointments cancelled, changed or rescheduled in less than 24 hours will be billed at 100% of each service.


We suggest you arrive at least 20 minutes prior to your scheduled appointment time. As a courtesy to other guests scheduled and following your appointments, late arrivals may only receive the remaining available appointment time. You are responsible for and will be charged the full-service fee.


Gratuities are accepted in cash only. If you were happy with the service it is customary to leave 15-20% of the full menu price as a gratuity for your therapist.

Age Requirement

Guests under the age of 18 must have parental or guardian consent.

No children under the age of 12 are permitted in the spa without an appointment. Children under 12 may not wait in the lobby unless supervised by an adult, for compliance with state laws and our insurance requirements.

Returns & Exchanges

Unopened products with accompanying receipt can be returned for spa credit or exchanged for another product within 14 days of purchase. Products without accompanying receipt or products that have been opened/used cannot be returned or exchanged. All sales are final on Gift Cards.

Gift Certificates

Spa Gift Cards are a wonderful way to give the gift of health, wellness, relaxation and beauty to the special people in your life. Gift Cards can be purchased at the front desk or online. Gift Cards are treated as cash, and all lost or stolen gift cards are not replaceable. All sales are final.
Gift Certificates are exchangeable for other services but not refundable. Lost or stolen certificates cannot be replaced by the spa.

Payment Methods

We accept cash, Checks, Visa, MasterCard, American Express and Discover cards. Gratuity is accepted in cash or check.
Prices subject to change without notice.

Get 20% off!
Refer a new client to Oasis Day Spa and have them mention your name in the new client form and you’ll receive a 20% discount card in the mail.